Q. What happens whilst the developer is still building?

Answer:

In the case of a development still under construction, particularly a large or phased development, often the developer will retain control and carry out any early management services such as cleaning or landscape maintenance until they are ready to hand over responsibility to Hillcrest. This will mean that some or all areas will not yet be the responsibility of Hillcrest.

In these situations, Hillcrest will generally not commence collecting the service charge until the particular block or area of a new development has been handed over to us and we are providing the services.

This also means that some areas of your development may be incomplete or part of a working building site and so some ‘give and take’ may be required in respect of unfinished roads or landscaping and increased levels of noise and dust.