If you have a maintenance issue at your property please get in touch so we can help resolve the issue. Remember, Hillcrest are only responsible for the communal part of the property, if the issue is inside your property you will be responsible for any repairs required.
We have several ways to report a communal maintenance issue, our on-line report software is quick and easy to use by pressing the “report fault” button above. Once submitted our maintenance support team will progress the issue by appointing a contractor to attend to the repair, if elected you will receive updates on the progress of the works until they are completed.
If however you prefer to speak to one of us, our maintenance support team are available to assist you with your concerns, you can contact them during working hours by calling 0117 973 0600.
If you have an emergency issue outside of working hours, please dial our contact number 0117 332 0513. You will be directed to our dedicated emergency out of hours team who will help to resolve the problem being experienced.