Q. My property is empty, why do I have to pay?


Under the terms of your lease or transfer, service charge is payable for the full duration of the ownership of your property irrespective of whether it is occupied or empty.

Each property owner contributes towards the costs of the services and these contributions add up to 100%. If we did not charge you whilst the property was empty, we wouldn’t recover 100% of the costs and there would be a shortfall which would have to fall unfairly upon the other owners.